Ringby
HOW IT WORKS

Never Miss a Call. Never Miss a Booking.

One 15-minute call to start. We learn your business, set everything up, and handle every customer call from there.

1

15-Minute Call

We call you, learn your business, and train your assistant on everything. Services, area, prices, hours. We ask the right questions so it handles calls like you would.

  • What services you offer
  • Your service area and coverage zones
  • Business hours and after-hours policies
  • Pricing structure for common jobs
2

Forward Your Missed Calls

We walk you through forwarding missed calls from your mobile to our number. Your customers still call the same number. The only difference is now every call gets answered.

  • Keep your existing number
  • 2-minute setup with your mobile provider
  • We guide you through every step
  • No hardware or equipment needed
3

Monitoring and Tuning

After go-live, we review every call, tune the responses, and make improvements. You never configure, manage, or touch anything.

  • Call transcript review and analysis
  • Response tuning and refinement
  • Calendar sync verification
  • Ongoing optimisation
4

You Work

Your phone is covered. Every call answered. Every job booked. Every follow-up sent. You focus on the job. We handle the phone.

  • 24/7 call answering, 365 days a year
  • Jobs booked into your calendar automatically
  • Appointment reminders sent automatically
  • We handle everything
CALL FLOW

What Happens When a Customer Calls

  1. Customer Calls Your Number

    Your existing number stays the same. Missed calls are forwarded to us automatically.

  2. Ringby Answers

    A natural voice answers. It's trained on your business: services, area, hours, pricing. Understands your trade.

  3. Emergency or Routine?

    Urgent calls are forwarded to you. Routine jobs get booked into your calendar automatically.

  4. You Get Notified

    New bookings appear in your calendar. Urgent calls ring through to you. SMS confirmations go to the customer automatically.

  5. Follow-ups Are Automatic

    Appointment reminders go out the day before. Review requests after every job. All handled for you.

Ready to Get Your Phone Covered?

Call us. We'll listen to your phone situation and get you set up.